FundFair is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.
We collect information you provide directly and information generated by your use of the platform.
| Data | Why we collect it |
|---|---|
| Name and email address | To create and manage your account, send receipts, and communicate with you |
| Username and profile content | To display your public creator page |
| Payment information | Handled entirely by Stripe — we never see or store your card details |
| Donation records | To show creators and supporters their transaction history |
| Usage data | To understand how the platform is used and improve it |
| Device and browser information | For security and to ensure the site works correctly |
We do not sell your personal information to third parties. We do not use your data for advertising profiling.
FundFair uses the following third-party services to operate:
FundFair uses cookies and similar technologies to keep you logged in and to remember your preferences. We also use cookies for analytics and advertising (via Google AdSense).
You can control cookies through your browser settings. Disabling cookies may affect some features of the platform.
We retain your account information for as long as your account is active. If you delete your account, we will remove your personal information within 30 days, except where we are required to retain it for legal or financial compliance purposes. Donation records may be retained for up to 7 years for accounting purposes.
We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse. All data is transmitted over HTTPS. Authentication is handled by Google Firebase with industry-standard security. Payment data is handled entirely by Stripe and is never stored on FundFair's servers.
No system is completely secure. If you believe your account has been compromised, contact us immediately.
FundFair is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it promptly.
Depending on your location, you may have the right to:
To exercise these rights, contact us at privacy@fundfair.com. We will respond within 30 days.
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on the platform. The date at the top of this page shows when the policy was last updated.
If you have questions or concerns about this Privacy Policy, please contact us at privacy@fundfair.com.